We've completed our first full day of Franchise Owner Training here in beautiful Vancouver. It was a long, draining day. Very intense at times. A lot of knowledge/information was passed from teacher (franchisor) to student (franchisee). I'm completely exhausted.
I can't blog much about the Training content obviously. It's all proprietary, copyrighted and highly confidential. However, one story came through that really resonated.
Parmasters Memphis is a beautiful 25,000 sq ft facility. When people see it the first few times their reaction is consistently one of wonderment, a large grin on their faces and "wow!" eminating from their mouths. I already knew this. I had the same reaction when I first entered the center.
I learned today that as people leave Parmasters Memphis, having spent an hour or two practicing or playing, most are VERY satisfied. Great news! Staff catch most people on the way out the door and ask quickly if they enjoyed their visit. Almost to a person, the response is always a resounding, fully-satisfied "YES", accompanied by a broad grin!
We at Parmasters Southern Ontario are extremely eager to find our location, open the doors and start generating similar - or even more passionate - reactions.
Time to re-charge my batteries before another long day of Training on Saturday. Plan to hit the fitness centre at 6:00am.
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