Wednesday, January 31, 2007

Travel Day

Tomorrow is a travel day. I’ll arrive in Vancouver around noon PST. That will leave the afternoon to get caught up on some reading, some meetings and other work.

Friday through Tuesday I’ll be immersed in Franchise Owner Training at Parmasters HQ. I’m looking forward to it. The days will be long and intense, but I’ll build stronger relationships with other franchise owners and HQ staff also. Plus, of course, this training covers a lot of what we purchased when we bought the franchise, a system for running the business.

I don’t travel much in my current role as franchise owner. Thus, my travel systems – how I organize myself, stay productive, etc. – are all a little rusty. I’m used to carrying a laptop, but do not currently own one. There’s very little need at this point. So I’ll be counting on my BlackBerry to help me stay connected. My reading materials folder is empty. But I have many books that I’m eager to dive into.

Early start tomorrow. Earlier to bed tonight.

Tuesday, January 30, 2007

Mobile Blogging

I'm testing Blogger's email posting abilities. You simply eatablish an email address - within the blog settings - and then send email to that secret address. Any email sent to that address is posted as a blog entry. The subject line on the email is the blog entry title. Cool!

Hope this works.

I head to Vancouver Thursday for 5 days of intense Franchise Owner Training. Since I won't have much access to a PC, but will have my BlackBerry, I'll rely on this this email posting capability.

This capability is a little thing, but it helps.

"Sometimes when I consider what tremendous consequences come from little things ... I am tempted to think ... there are no little things. -Bruce Barton

Monday, January 29, 2007

How Will We Be Remembered?

Today was fairly quiet for Parmasters Waterloo Region. It was still very productive, but just seemed like a rather quiet day. We welcomed another investor on board, and had initial conversations with a few others. I also did some banking, bookkeeping and other administrivia. And they day started out with another fantastic workout.

Lately, each week, I’ve been tackling a new program/routine from my Men’s Health subscription. Most of these have concentrated on chest work lately. So each week, early on a Monday morning, it’s a bit of an adventure to open up the magazine and see what’s in store. This week’s routine involves some cluster sets at maximum weight, and then some strip sets (where weight is quickly stripped from the bar and more reps are performed). The cluster sets start with four reps – maximum weight – and then a fifteen second rest, with the bar still in hand, and another rep, before finally racking the bar. Then another fifteen second rest, another single rep, repeated till exhaustion. It sounded like fun … when I read it.

I had lunch with an old friend. We worked together some 17 years ago. Lots of reminiscing about former co-workers, times when we laughed until it hurt, times when we were ready to quit, and everything in between. We both agreed we learned a lot in those years.

The reminiscing left me wondering, how will the early years of Parmasters Waterloo Region be remembered? By me and my family? By our investors? By the franchisor? By our future staff?

One method of “goal” setting – sorry Jay (he dislikes that word and all it stands for) – involves establishing a vision of what you want to achieve, along with the date when you want to achieve it by, and then working backwards, setting incremental milestones. You then start by working towards the next/nearest milestone.

Another concept involves writing your own eulogy. When you bring a sense of mortality to the exercise, seemingly one tends to focus more clearly and precisely on the things in life that truly matter. But this process also leads to the concept of how one will be remembered?

This is something I plan to ponder more deeply? How do I want to be remembered? And how do I want our stakeholders to remember the early days of Parmasters Waterloo Region?

“Stephen Southern. Born 1966. Died 20?? in his ??th year. He was a witty and handsome fellow …”

Well, it’s a start.

Saturday, January 27, 2007

Catching Up and Fundraiser

Today has been a day of catching up. I had fallen behind a little on email and other tasks. We’re also heading into our first quarter-end with investors on board, so I’m working with our bookkeeping and accounting.

Tonight we’ll be attending the annual fundraiser – dinner and silent auction – for Leadership Waterloo Region. It should be a nice night. One can have a lot of fun with a silent auction, although I must admit to enjoying a more vocal auction also. Several of our stakeholders (investors, future investors, etc.) will be in attendance also. So while it’s a social evening, for a great cause, it’s also business related.

Finding a location/site for our first center remains at the top of mind. This is absolutely our number one task right now. We are getting close with two properties, and there are other properties to consider.

While we’re eager to get started, we must also remain cautious and vigilant. Deciding on our location, and negotiating a favourable agreement, are two critical steps. We cannot and will not settle upon an unsuitable location simply because it is the best available option. While we must move as quickly as possible, we must also find a location and agreement that work well for the business.

Friday, January 26, 2007

Location, Location, Location

I spent Wednesday and Thursday in London, Ontario. The time was very well spent.

Wednesday was mostly meetings with city staff and a real estate agent. Thank you to all, including the wonderful people at Economic Development and Planning. They were all very helpful.

The city is very spread out. It takes close to half an hour to travel from the very north end, to the south end. And it can take even more time if you’re trying to go corner to corner, such as northeast to southwest! In Kitchener-Waterloo, we have a highway that runs through the cities. It’s a tremendous help moving traffic throughout the city very efficiently.

While Parmasters is most definitely a destination, there will always be a limit as to how far people will travel. I believe that most Parmasters members will be happy with travel time of 15 to 20 minutes, but not a lot more than that.

Most members will want to visit the facility at least weekly. One of their considerations, as they contemplate membership, will be the length of the commute.

So, in London, I believe we will locate in a fairly central location. Something close to Wellington Street, and south of the downtown core, may fit. This will give us proximity to most households in the city.

All of that said, we will still likely open our first site here in Waterloo Region. London will likely be site number two. That’s not carved in stone, but most likely. We are actively pursuing properties in Waterloo Region.

Tuesday, January 23, 2007

London Calling

Today was very productive. I obtained verbal commitments from two new/future investors. One transaction will be consummated – my wife laughed when I used that particular term – next week. The other at a later date, for various reasons. We also viewed some real estate, I played my weekly hockey game, got a brisk one-hour walk in, shoveled the drive, and have spent the past hour+ preparing for the next two days.

I’m spending Wednesday and Thursday in beautiful London, Ontario. Since it’s part of our franchise territory – Guelph, southwest, to Windsor – and since it will likely be the location of our second Parmasters Center, it makes sense to dedicate some time to learning more about the city. I’ll be meeting with real estate agents as well as city staff (economic development, planning, etc.). I’ll also do a fair bit of driving, visiting every industrial and business park in the city.

We’re considering London as the location of our first Center. Chances are we’ll open in Waterloo Region first, but London is a possibility. I’ll have a few things to work out with investors if we go this route. Again, highly unlikely, but possible.

Our eldest son has pneumonia. We suspect it started as a cold, but when the cough dragged on, he visited his doctor. Somehow we have to fit some chest x-rays into Wednesday.

It’s been interesting watching his younger brother through this ordeal. He’s become very compassionate and helpful. He’s always very kind, and they get along very, very well. But our younger son is also generally quite self-absorbed, as are most boys his age. But with his big brother sick, he’s been very helpful and very caring. He’ll tell him to put his socks back on, get to bed early, do his chores for him, etc. We’re very proud of both of them.

“What lies behind us and what lies before us are tiny matters compared to what lies within us.” -Oliver Wendell Holmes

Monday, January 22, 2007

I Resolve To Stop And Ask

I’ve added some links to the right. So far I’ve concentrated on the major professional tours and local golf courses. I’ll likely add more links in the future. If you have suggestions, please let me know.

There’s no need for me to reinvent the wheel within the confines of this blog site. There are lots of wonderful golf hubs on the Internet. They provide links to news sources and much more. I will likely include links to these major hubs shortly.

As we sat through the funeral on Saturday it occurred to me that I tend to learn a lot about people at their funerals, as they are eulogized. I sat there rather displeased with myself. Why should that be the case? Why not ask people about their lives while their still with us, instead of hearing these fascinating stories from a relative after they’re gone?

I’m quite ashamed to say that this was the case with my very own maternal grandfather! I lost my paternal grandparents when I was quite young, but my maternal grandfather died fairly recently, in 1996. I remember his son, my uncle, noting grandpa’s love for newspapers and current events. He used to quiz my mother and uncle nightly, around the supper table, about news items from around the globe. They would have discussions. I had no idea. I have a similar interest in keeping abreast of the affairs of the world, and would likely have shared many more animated discussions with my grandfather, had I only asked.

Thus, suffice it to say, I have resolved to ask more people about their lives. To make more time to sit down and listen, truly listen. Everyone has many fascinating stories.

Here’s one more. Most people seem to enjoy this.

My paternal grandfather ran a bake shop. He’d have “traveling salesmen” stop by periodically, in the 1950’s and 1960’s, to sell him the latest gadget, or flour, or other items. One day he suspected a particular gentleman was stringing him quite a line. My grandfather had more sense, and tact, than to simply suggest that the man was not being truthful. So, the conversation apparently went something like this.
My grandfather: “You know, I was just wondering. You wouldn’t be lying to me by any chance, would you?”
Salesman: “Why, Mr. Southern, whatever do you mean? Why would you think that?”
My grandfather: “Well, it’s just that, well, you kind of remind me of me, when I’m lying to someone.”

There’s a lesson in there somewhere …

Friday, January 19, 2007

We Must Step Up The Stairs

It’s been another busy day in the life of Parmasters Waterloo Region. Great progress though! That’s the key. Seeing progress. Hence the truism, things that get measured get done. This is a major principle of all progress and self-improvement.

“Vision is not enough; it must be combined with venture. It is not enough to stare up the steps; we must step up the stairs.” -Vaclav Havel

The meetings started at 8:00am this morning and continued uninterrupted until after 4:00pm. I don’t have a lot of days like that. I also had to squeeze in many phone calls, mostly while driving (the calls were ‘hands free’) throughout the day. I worked to late last night, until after midnight, and thus today was a challenge.

Saturday morning we’re off to Whitby, Ontario to attend a funeral. My wife lost a dear aunt. This lady was a war bride, having met my wife’s uncle in Britain during WWII. They had more than 60 years together!

We’ll depart around 8:00am. I want to squeeze a workout in before we leave, and also have some errands to do before we leave. Early start, again.

We’ll likely spend the remainder of Saturday in the Toronto area. Perhaps we’ll visit the Art Gallery of Ontario, or go up the CN Tower. We have not yet decided, but do plan to do a family activity of some sort.

Sunday I’ll be back in the office, working away. Lots of catch-up to do.

Thursday, January 18, 2007

Make Your Own Good Luck!

I’m taking the easy (blogging) way out this evening by passing on a link to a great article. “Get Lucky”, by Susanne Ruder was published in the December 2006 issue of PROFIT magazine. I do not know Susanne, but absolutely agree with what she has written!

The article basically focuses on the FACT that most people make their own luck. They repeatedly put themselves in the right place so the right thing can happen. They change the way they look at things, and the things that they look at change. They continually look for the positive, the opportunity, rather than the problem or road block.

This all dovetails very nicely with the teachings in The Secret, which is also a previous blog topic.

"Some succeed because they are destined to. Most succeed because they are determined to." -unknown

Enjoy the article! I’m off to prepare for wall-to-wall meetings Friday.

Wednesday, January 17, 2007

The Worst Shots In Golf

I was in meetings most of today. Lawyer. Investors. Site selection (finding a building/location). All very productive, including my workout first thing this morning.

Tired this evening. I’ve been staying up too late, reading. Lights out a little earlier this evening.

I thought the golfers reading may enjoy this. We’re all fallible, including the pros. This is an excerpt from an article titled The Worst Shots in Golf. The full article is available here.

From The Worst Shots in Golf:
Sandy Lyle, 1985 Open, Royal St Georges, 18th hole. Unusually in this selection, the man concerned still went on to win but it was a close run thing. Having started the final day of the 85 Open three shots adrift, Britain’s favourite golfing son gradually hauled himself back into contention and it looked as if a par up the 18th would be good enough for victory. But then Lyle’s approach found Duncan’s Hollow, a dangerous dip in the ground to the left of the green and the flagstick was perched just over a small rise. To get it close would need a delicate touch and at his first attempt Sandy had the touch of a donkey wearing boxing gloves. The ball came right back to his feet. But unknown to him at the time, immediately behind on the 17th, Bernhard Langer and David Graham were also making bogey, so Sandy’s second chip and a putt were good enough. Just. Stone me, said Sandy. Screw you, said Langer and Graham.

Tuesday, January 16, 2007

Moe Norman

Moe Norman was the father of the entire Single Axis (SA) golf movement. It’s a simplified golf swing whereby the shaft of the club and the left arm (for a right handed player) function as a single axis.

We teach Straight-Line Golf ™, which is an offshoot from SA golf. Straight-Line Golf was developed by Parmasters Co-Founder and Chief Golf Professional, Scott Hazledine. Scott is known as the Single Axis Golf Expert or SAGE for short.

Have a look at this site. I never knew Moe, but we have many mutual friends.

Monday, January 15, 2007

Disneyland Of Golf

We’re building the Disneyland of golf.

I started working on this analogy over the weekend. I’m sure there are some aspects that don’t fit. I’m really simply focusing on where both businesses – Disneyland and a Parmasters site – spend resources (time, focus, cash, etc.).

Building Disneyland is the easy part. Sure, it must be built to last, to withstand the traffic, to suit its purpose very efficiently and effectively, but none of that is terribly complicated.

However, to almost quote a famous Hollywood movie, “if you build it they will [not necessarily] come.”

Disneyland, much like a Parmasters site, is all about getting people through the gates/doors (i.e. marketing) and ensuring that all patrons have a great time while spending some of their money on location (i.e. service).

From the very first few times that someone hears about Parmasters Waterloo Region (Awareness), through to ongoing, targeted, revenue stream-specific marketing efforts (Interest and Desire), and finally on to their experience within the center (Action), every step must work effectively and efficiently. And each step, each customer interaction must be a very rich, enjoyable, rewarding and positive experience for the patron.

Disneyland (and Disneyworld) does this very, very well.

Parmasters Golf Training Centers, the franchisor, also does this very, very well. They realize this business is about marketing and service. They prescribe some 40+ highly effective marketing strategies, each proven to provide a massive return on the marketing dollars spent. As for service, the operations manual is very thorough. (I can’t get into very much detail here do to confidentiality issues.)

Lastly, since there will be a few customer interactions that are not “very rich, enjoyable, rewarding and positive,” we take all possible steps to ensure we learn from these interactions and do all that we can to make things right. Period.

On another note …

Today has been very productive. I often find that a fantastic workout leads to a fantastic day. But also wonder if a fantastic night’s sleep and attitude leads to both a fantastic workout and fantastic day. Causal relationships are never easy to discern.

Saturday, January 13, 2007

The Dog Ate My Homework

It’s been a fairly quiet day in the life of Parmasters Waterloo Region. I started with a good workout, and added a to-do item; a web search for tips on the proper form when bench pressing with a Smith Machine. Proper form on the bench press involves keep ones elbows in – much like a good golf swing, coincidentally. Since I don’t have a spotter at home, I use a Smith Machine, rather than a bench press with free weights. I’m finding it very difficult to keep my elbows in.

The remainder of the day has been spent on office work, reading, yet another hockey game and touring a few potential locations for the business.

Over lunch, after the game, I asked my son what his coach covered in his post-game talk. Apparently, the coach told these young men that it was all the refs’ fault that they lost! I was absolutely astounded!

“All progress begins by telling the truth.” -Dan Sullivan

Blaming a loss on the refs is one of the major problems with minor hockey specifically, and minor sport more generally. Coaches are teaching children that they don’t have to take responsibility. They’re also teaching them that they cannot and do not control their own destiny. How debilitating!

“I was late because of traffic …”
“The dog ate my homework …”
“The other team cheated …”

Who cares? Suck it up. Deliver results.

“If it is to be, it is up to me.” –unknown

After a bit of a rant similar to above, I asked my son if the coach also noted the many calls that should have been made against their team but were not. For example, what about the two off side calls that were missed. And consider the blatant tripping infraction that wasn’t called, and the hook that drew no attention. Apparently these non-calls were not mentioned.

Lastly, aside from this post-game talk that I strongly disagree with, these coaches are doing a great job. Kudos to them for volunteering their time and efforts to coach these young men. I honestly and truly appreciate their efforts. (And yes, each year I volunteer to coach, and each year there are more than enough incumbents to fill all positions. It’s tough to break into the club.)

Friday, January 12, 2007

Good Progress Today

Early start today, preceded by a late night. I remained fairly effective today, but I suspect caffeine played a role.

I worked well into the evening last night, and then enjoyed some pure pleasure reading in bed. I’ve just started a Welcome Home by Stuart McLean. I enjoy his Vinyl CafĂ© radio programs. The book was a Christmas gift, from 2005! I feel guilty that it’s taken so long to get to it, and hope my in-laws aren’t reading this blog! I’ve simply been engrossed by business and productivity books of late.

This morning was a 5:30am rise to deliver my eldest son to his 7:00am school hockey game. We’ll be heading back to the same arena later this evening for a hockey practice. A second home.

Lots of good progress today – largely due to the caffeine intake – on both finding a location for our business, and building a team of investors.

I’ve also resolved – not really aligned with New Year’s – to dedicate 15-30 minutes weekly to speaking to another franchise owner within the Parmasters system. This afternoon I covered an array of topics with Matt Jeffrey of Halifax. Time well spent.

For now, I’ll leave you with this momentous thought:
“If profanity had an influence on the flight of the ball, the game of golf would be played far better than it is.” -Horace G. Hutchinson

Thursday, January 11, 2007

Golf Can Be Simple And Fun Again

I wanted to follow up on Tony Badea’s post from yesterday. I didn’t comment yesterday because the post was long enough – and very informative – on its own.

Tony noted that “many golfers are frustrated at their level of play.” We at Parmasters definitely agree. And we’re here to help. If you participate in our training, you will achieve a 25% reduction in your handicap (or your average scores relative to par if you do not track a handicap). We guarantee it!

Tony also notes that both golf and sales “are thought of as simple pursuits but are in fact very difficult to accomplish successfully.” I will not argue about sales. Tony is the sales expert. Not me.

When it comes to golf, I agree the traditional golf swing is “very difficult.” But, for those that adopt our Straight-Line Golf ™ techniques, golf becomes simple and far more enjoyable!

Now that that’s been clarified …

It’s been a busy week so far. We’re finalizing lease offers, cleaning up a bunch of tasks, and also continuing to meet new future investors.

And then my Blackberry stopped working! Yikes! It was old, and had served me well. It’s been replaced. Gone, but not forgotten …

Wednesday, January 10, 2007

Putt for Dough

I posted previously about Tony Badea and his use of golf as a metaphor for sales. I invited Tony to prepare a post. So, without any further adieu, I'll let Tony take it away ...


There’s an old saying that you “Drive for show; Putt for dough!” While this is certainly true of the game of golf it can also be said for the world of selling. How many times have you given a killer presentation only to fumble when it came to asking for the order? The presentation itself does not guarantee a successful sale. Like golf, you must master all aspects of the selling process to increase the odds of closing the sale.

Many golfers are frustrated at their level of play because just when the driver is starting to feel good in their hands their putter fails them, or their short game. It’s the same for salespeople. The sales call may be going great but then you fumble handling an objection or freeze when asking for the order. Talk about frustrating!

Selling and Golf have one main thing in common; they both rely on flawless, systematic execution to produce satisfactory results. Both are thought of as simple pursuits but are in fact very difficult to accomplish successfully.

They also have other things in common:

  • Both are stressful. One wrong move can undo everything you’ve worked hard to achieve.
  • Both require mental energy. Steady nerves are the key to the game between the golfer and the course, or the salesperson and the client.
  • At the professional level, you have to win to eat. Your pay is dependent on your performance. If you win (close the sale) you get paid and keep your job. If not, you’ll be living on peanut butter sandwiches and sleeping in your car.
  • It’s Fun! Golfers and salespeople wouldn’t keep doing it if it weren’t fun.
  • They both use a repeatable system for consistent results.
  • The top participants were taught a system for success.

Without understanding the basic fact that there actually is a system for sales success most salespeople skip or ignore key components to the sales process. Let me give you an example. In golf, if you were standing on the tee box of a 560-yard, Par 5 hole at your local country club, you wouldn’t take out your putter to use off the tee. Or course not! That would be stupid and foolish. Instead, you would use the club that offered the best chance for getting the ball as far as possible down the fairway; your driver. Next, assuming that your ball landed in the fairway, you would use a fairway wood or long iron while still keeping your putter in your bag. Next would be a short iron for an approach shot. Your putter would only make an appearance when you were somewhere near the green and you wanted to roll the ball in the hole. Good golfers know that there is a systematic approach to golf!

As a professional salesperson you have to understand that there are steps to the selling process as well. If you miss or short-cut these steps you are setting yourself up for failure. What if went into a sales call and before even saying hello, asked for the order? You’re right; you would probably be thrown out of the office. What if you went through the entire presentation and then forgot to ask for the order? Your customer would probably thank you for your time and then buy from someone else.

Let’s face it, if you want to be a good salesperson then you must take the time to learn and execute the proper steps of the sales cycle. These are:

  • Planning and/or preparation
  • Introduction or opening
  • Questioning
  • Presentation
  • Overcoming objections/negotiating
  • The close or closing
  • After-sales follow-up

The quicker you strengthen your skills in these key competencies then the faster your sales numbers will grow. Now you can do this by working year after year, struggling to learn by trial and error or you can do what most professionals do; learn from those who came before them. Most people have used or adapted a successful system others have developed rather than struggle themselves.

Golfers have done it for generations. Many professional golfers today use a grip called the “Vardon Grip” that was popularized by the great Harry Vardon at the tail end of the 1800’s over 100 years ago! (Trivia time: What people don’t know is that Harry’s grip was actually invented by a Scottish amateur named John Laidley years before.) The game of golf has become popular because anyone can be taught how to play by those who already know how.

You can be taught how to sell properly! Sales training courses, like Driving Fore Sales Success, teach sales skills that have been used successfully by others for years! Learning from those who have been on the “Fairways of Sales” will ensure that your selling career will flourish and help you break “Par” faster then you ever thought possible.

So I encourage you to take the time right now to learn a sales system so that you can become the “Sales Professional” that I know you were meant to be!

Tony Badea is President of Stonebridge & Pippin, a sales training organization based in Cambridge, Ontario, Canada. He is the author and creator of “Driving Fore Sales Success”, a sales training system that uses the systematic approach of golf to teach salespeople that selling utilizes a repeatable process for success. His 22 years of real-world selling and his love of golf make him passionate about what he does. He can be reached at tbadea1636@rogers.com.

© Stonebridge & Pippin 2006
By Tony BadeaSpeaker, Trainer and Author of Driving Fore Sales Success

Monday, January 08, 2007

New Systems Put To The Test

Today was the first real, full-impact day after the holidays. While I did work last week, most of the week was spent cleaning up old tasks, brainstorming, catching up on my reading and adjusting my personal productivity systems.

Today was also the first full day using said new systems. It went well, but I’ve under-estimated the complexity of the change. It will take several days to really hit my stride, and perhaps weeks to feel truly comfortable with this new approach.

Apparently, as I was blogging on Friday evening, Stephen Ames was busily giving a few strokes back to the field. Congratulations to Vijay Singh on his Mercedes-Benz Championship victory and the accompanying 4,500 FedExCup points. Ames finished T11.

This week the PGA Tour moves to Honolulu, Hawaii for the Sony Open in Hawaii, where David Toms is the defending champ.

The Champions Tour season begins this week in Maui, Hawaii with the Wendy’s Champions Skins Game, where the defending champs are Dana Quigley and Raymond Floyd.

The Nationwide Tour starts in a couple of weeks.

The LPGA Tour kicks off next week.

And finally, the Futures Tour waits until March for its first tourney, and the Legends Tour starts in April.

The Ladies European Tour starts next week while the European men get started this week with the Joburg Open in Johannesburg, South Africa. This is the first staging of the Joburg Open.

And that list merely scratches the surface of tournament golf around the globe! Stay tuned for our first inter-site Parmasters tournaments. I’m quite certain Waterloo Region will have to challenge Halifax shortly after we open!

Sunday, January 07, 2007

Getting Things Done by David Allen

I’ve dedicated the weekend to adjusting my personal productivity systems and processes. This effort has been at least partially driven by one of my Christmas presents, Getting Things Done: The Art of Stress-Free Productivity by David Allen.

I have adopted several of David’s concepts and many were already part of my arsenal. Others simply didn’t seem to work for me.

David lays out an entire system for, well, getting things done, and doing so in a stress-free way. The book is well-titled! While you’ll have to read the book to pick up on the many nuances, I can summarize a few of his guiding principles.

1) Be In The Moment – Focus all of your mental abilities on the task at hand, whatever that task may be. To do this, you cannot have other tasks, or lists, or appointments that you’re trying to remember cluttering your mind. Implement systems to capture all of your tasks, your lists, project details, appointments, contact information, etc., and ensure that these things are captured outside of your mind. Thus, freeing your mind to focus.

2) You Must Capture All Of Your “Stuff” – Your system will not work, you will not trust it, and it will not leave your mind unfettered to focus on the task at hand if you do not capture absolutely ALL tasks, lists, appointments, etc. You must be exhaustive.

3) Maintain An Ongoing Project List – David defines a project as any to-do item that will require more than one step to complete. Review this list at least weekly.

4) Next Actions Must Always Be “Actions” – David suggests that you do the hard thinking about a task/next-action as you’re depositing it into your system. As an example, “Brakes fixed” is not a next-action. You can’t simply do “brakes fixed.” Rather, you may note a next-action like “Call garage to book appointment to get brakes fixed.” The former example requires thinking before execution, and thus may lead to procrastination. The latter example requires no thinking whatsoever, only doing.

5) Have Buckets To Collect All Of Your “Stuff” – Examples include a waiting-for file for items that you’ve assigned to someone else; a someday-maybe file for items that are not actionable, but may be someday; a tickler file to allow you to mail things to yourself in the future, etc.

There are many other reviews available on the web. I believe this one is quite accurate.

I highly recommend Getting Things Done. Reading it is easy. Implementing the systems will take a little longer.

Friday, January 05, 2007

PGA Tour Season Begins

For those of us that enjoy following the pros, it’s nice to see the PGA Tour season kicking off. And it’s also nice to see – at the time I’m writing this – a Canadian, Stephen Ames, at the top of the leader board.

There are lots of changes on the PGA Tour this year. The FedExCup will certainly cause many players to alter their schedules. It should also be lots of fun to watch. As they say, “these guys are good,” and I’m quite certain that the $10M first prize will have them doing their very best to be good at the right times.

And those of us that subscribe to the Golf Channel can now see Thursday and Friday round coverage of PGA Tour events! Great news!

I saw a little of the Mercedes-Benz Championship on the Golf Channel last night. The wind seemed very strong.

Rocco Mediate – while I’ve never met him, he just seems like a great guy – did a little course introduction piece for the Golf Channel focusing on the first five holes at the Plantation Course at Kapalua Resort. He noted that the wind was a critical factor on the first five holes, making it a very tough start. If a golfer gets through those holes well, he’ll be heading into a series of birdie holes with a great mind set. If he struggles on the first few holes, he’ll head into those birdie holes either (a) down on himself or (b) too aggressively trying to make up ground. Either way, disaster.

I think there’s a strong lesson in those few words for all amateur golfers, myself included. Stay in the moment. Put the past in the past. Focus on the present. Execute the next shot perfectly. And then the next.

“There is one thing we can do, and the happiest people are those who can do it to the limit of their ability. We can be completely present. We can be all here. We can ... give all our attention to the opportunity before us.” -Mark Van Doren

Wednesday, January 03, 2007

Sales Training And An Amazing Golf Resume

I recently met Tony Badea over breakfast. Through his company, Stonebridge & Pippin, Tony provides robust, all-encompassing sales training AND he uses golf as a metaphor for the sales process. We didn’t get into a lot of details over a quick breakfast, but initial prospecting, cold calling, etc., is akin to teeing up the ball. Closing the deal equals putting out.

I have a copy of his book, Driving Fore Sales Success: A Sales Training System, but have not yet read it. (My stack of books-to-read tends to balloon with Christmas gifts!) When I do read it, I’ll post a review.

I’m also going to invite Tony to write a post for this blog. He’ll clearly do the topic much more justice than me.

Tony would obviously prefer to host his seminars in a golfing venue. We think this would be a perfect fit for Parmasters Waterloo Region, and a strong compliment to our Business Golf Seminar series (keys to hosting successful business meetings within a golfing environment). More discussions will follow.

I’ve also just sent out our latest bi-weekly update. I assemble an email update bi-weekly to keep our many supporters and stakeholders informed.

In creating the update, I researched Scott Hazledine’s golfing resume. Scott is Chief Golf Professional and Co-Founder at Parmasters Golf Training Centers. He was a touring pro for many years. He also developed the golf training system that Parmasters offers, Straight-Line Golf ™.

Via Straight-Line Golf, we guarantee that we’ll reduce your handicap by 25%. If you do not achieve a 25% reduction in your handicap, you can either have your money back, or we’ll work with you until you achieve the 25% reduction. Your choice.

Upon reviewing Scott’s resume, it’s clear that Straight-Line Golf helps him hit the ball VERY straight. He holds 22 course records. He’s recorded 19 holes-in-one and 8 double-eagles … so far!

Tuesday, January 02, 2007

Time Well Spent

‘Tis the time that many of us pause and consider some of the larger questions in life. What is my purpose? What’s important to me? Am I doing what I love? If not, why not? Etc.

I’ve been doing the same. My thinking often gravitates back to productivity, how I approach the work that I do, how I balance work and family, etc.

Interestingly, I read an article today in the December 2006 Harvard Business Review (HBR) titled “Extreme Jobs: The Dangerous Allure of the 70-Hour Workweek.” Despite the authors’ best efforts, and with all due respect, I didn’t find much within the article that was surprising.

They touched upon the pressures that people feel, but also the fact that many people work long hours and love their jobs. They noted some of the standard dangers – poor relationships, poor health, burn-out.

What I really found interesting were some of the anecdotes in the article, describing real people (identities hidden) and their experiences. Such as the fellow that works upwards of 120 hours per week! Or the gent that works six days per week, and gets home, to Connecticut, to see his wife and children, only on Sundays.

And I thought I logged a few hours!

As I’ve posted on previously, I work longer hours now, than I really want to, because I’m building a business. Eventually, according to plan, the business will operate very successfully with less time from me. But during this building phase, my time is very much in demand.

I’m actually currently challenging – or rethinking – my entire schedule, the way I organize tasks, track success, etc. I’m not sure I’ll make any grand, sweeping changes. The changes may be minor tweaks. But I’m not sure. I’m early in the process. I expect it to take a lot of this week. I believe it’s time well spent.