We Will Phone You Every Three Months

It was another busy and productive day at Parmasters Kitchener-Waterloo. Our grand opening is now within sight, finally. These are exciting times, and sometimes overwhelming, as alluded to in my blog entry last night.

I enjoyed a sandwich at a local Tim Horton’s today. I’ve had the same type of sandwich many times in the past, but this one, today, just seemed different. I can’t quite put my finger on the difference. And thank goodness for that! The sandwich just seemed a little, I don’t know, perhaps “flat” is the correct word. That said, lunch today was still very enjoyable. It was a very comfortable respite from a hectic day!

I’m having some challenges with my virus protection software/subscription. I’m told I have to renew, that my subscription has expired. When I proceed onto the company’s website, and log into my account, I’m told my subscription will expire in, are you ready for this?, 356 days! Wow! I better renew today!

And so I search for a phone number, and none can be found. I eventually gave up. I’ll take up the quest again early tomorrow.

This is quite a contrast to the customer service we will offer once we open. Of course, I may be somewhat biased, but you can be the judge. We will phone each of our members once every three months, to simply ask how we’re doing and how we can do better. We won’t try to sell anything. We won’t offer any special promotions or soon to expire deals. We’ll simply tell each member, every three months, that we care about his/her experience within our golf training center, and we want to make that experience even better, and ask how we might do so. Oh, and if you want to call us, simply dial our number, which is found on virtually every page of our website.

Better golf. More fun. Guaranteed.